Privacy Policy

At Sensory Kids Limited., we are committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or interact with our customer service team.

Information We Collect:

• When you visit our website, we may collect certain information automatically, including your IP address, browser type, and device information.
• If you make a purchase, we may collect your name, billing address, shipping address, payment information, and contact information.
• If you contact our customer service team, we may collect your name, email address, and any other information you provide in your communication with us.

How We Use Your Information:

• We use your information to process your orders, communicate with you about your orders, and provide customer support.
• We may use your information to send you marketing communications, such as newsletters or promotional offers, but only if you have opted in to receive these communications.
• We may use your information to improve our website and services, and to analyze trends and user behavior.

How We Share Your Information:

• We may share your information with our suppliers and manufacturers for the purpose of fulfilling your orders.
• We may share your information with our payment processors and shipping carriers for the purpose of processing your orders and payments.
• We may share your information with our third-party service providers, such as website hosting or email marketing platforms, for the purpose of providing our services and improving our website.
• We may share your information as required by law or to protect our rights or the rights of others.

Security and Data Retention:

• We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
• We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Your Rights and Choices:

• You have the right to access, correct, or delete your personal information, subject to certain limitations and exceptions.
• You have the right to object to the processing of your personal information, withdraw your consent, or restrict our use of your personal information.
• You may opt out of receiving marketing communications from us at any time by following the instructions in the communication.

If you have any questions or concerns about our privacy policy, please contact our customer service team by emailing hello@sensorykids.co. We're here to help!